I have the privilege of assisting surgical facilities prepare for surveys. I have seen countless wonderful, clean, well prepared centers where I would feel confident in having surgery or taking a loved one for surgery. Even in the most pristine facilities, there is sometimes an …
Do you know how some days just take on a vibe of their own? Like the days when everyone is working together as a team, smiles are all around, the cases are all going great and the patients all happy and kind? Or those …
Interacting with patients and their families can be very rewarding. Most are kind, grateful for the care we provide, and responsive to our instructions. Effectively communicating with patients can sometimes be challenging, and patients may say and do things that add to these challenges. Here are six …
We’ve all been there. We work hard to do everything right for our patients to ensure their safety, provide care in an efficient and timely manner and leave them with a positive impression. When we get their satisfaction survey back, we learn that they felt …
Maintaining credentialing files can be a job in itself. I think it’s the way you approach it. Not unlike a challenging project or recipe, with good preparation, organization, and a little creativity, your credentialing files can be organized, up-to-date, and survey ready. Whether you are …
When we have to facilitate a hospital transfer, we have to shift into high gear. Not only do we have to ensure a safe and smooth patient transition, we have to re-route other facility operations as we shift focus, all while being concerned for our …
I am writing my blog this week as I sit in an old friend’s breakfast restaurant drinking coffee in the town where I grew up. I came here for a long weekend to visit some great friends. It has been nostalgic driving down the streets where I …
A couple of years ago, I was getting ready for a busy day at my surgery center. I got up showered, dressed, ran out the door got to work, and got in my scrubs. It was one of those early mornings that taking the extra …
This is a picture of Anita Dorr.I recently learned that it turns out that Anita started out as an OR nurse, became a nursing supervisor, then joined the Army Nurse Corps to care for the injured during World War II. When she returned from …
I have a confession…I am a car girl. I love cars, especially muscle cars. If I win the lottery, I will buy a 60’s model GTO. My current car isn’t my dream car, but it is a beautiful color blue, and I treat it lovingly. …